Car rental conditions

Pick-up date
08 00 change by select
Drop-off date
08 00 change by select

Car rental conditions

Driver's minimum age and driving license:

25 years for all car groups.
In the case of failure to meet the required age for a particular category, the lessee may apply a fee.


The reservation can only be confirmed for the vehicle group.

Charge 50% of prepaid amount will be applied if you fail to collect prepaid reservation.

Cancellation of prepaid reservation is charged 30% of prepaid amount.

Terms of payment:

Payless Charge Card, Visa, EC / MC, Diners Club Card.
On the card we block deposits for renting each vehicle. The amount of deposit varies and depends on the vehicle category. For more information, contact your branch office.
We accept payment cards only in their physical form (the use of Apple PAY, G-PAY and others is not possible).
When taking over the vehicle, it is necessary to prove with a payment card valid for at least 6 months after the end of the rental.

Prices / Billing:

The daily rate is 24 hours from the rental. An additional daily rate will be charged for exceeding 59 minutes.

The weekend rate starts on Friday at 8:00 am and ends on Monday at 8:00 am and the vehicle must be returned at the branch where it was borrowed. The weekend rate can only be combined with a rate that includes a limited mileage.

Prices include mandatory third party liability insurance for damage caused by the operation of a motor vehicle up to EUR 5 million, oil and other charges, but do not include fuel.

Refueling: Payless rents vehicles with a full tank. There is a fee for missing fuel when the vehicle is returned. This fee also takes into account company refueling costs.

The penalty for non-return of vehicle documents (loss, forgotten) within 24 hours is based on the applicable contractual conditions of 166, - EUR.

The penalty for non-return of the vehicle keys (loss, forgotten) is 360, - EUR based on the applicable terms and conditions.

The penalty for not returning the full compulsory equipment is EUR 60 for the applicable terms and conditions.

Airport Fee: If you are renting an airport, you will be charged 20% of the rental price.

Winter maintenance: In winter season (1.10.-31.3.) A winter maintenance fee (winter tires) is charged.

All the above fees and fines are listed in   price list.

Off-Hours Services:

Our services are available outside office hours for   fee.

Next driver:

Other drivers of the vehicle must be reported to Payless. One-time bills are charged   fee.

Car Accessories:

Winter chains, child seats, GPS navigation are available on request   fee.

Delivery / Pickup:

On request, we deliver and pick up vehicles anywhere throughout Slovakia. Prices are in   charges

One way trips:
If you need to return your car outside the branch where you rented it, we offer a one-way trip service. The car can be returned at Payless branches practically throughout Europe. Prices for the most frequently used locations are listed in   Fees.

Traveling Abroad:

Entry is allowed to EU countries except Romania and Bulgaria.


Emergency Insurance / CDW, TP /. Personal insurance / PAI / accident insurance can be concluded for a fee at the appropriate insurance company.
Payless offers a plan to partially cover damage caused by vehicle damage, loss or theft.
In the case of the use of drugs, alcoholic beverages and other narcotic drugs, the client is fully liable for damage to the vehicle even if the policy is paid. Any shortening of the insurance company resulting from damage to the vehicle is automatically transferred to the tenant. If the Lessee keeps the documents, keys or other important documents in the vehicle, it is fully liable in the event of their loss to the Lessor.


The customer is responsible for all charges related to the operation of the vehicle during the rental period (fines for traffic offenses, parking fees, toll road usage fees ...).
Lease time / territorial validity:
• Any tenancy extension must be reported by the Lessee at least 24 hours before the agreed termination of the lease. The extension must be made in person to the representative of the lessor and the tenant must be given a written permission for such extension, with the obligation to pay the rent in full to the lessor with the extension. Any non-renewal within the deadline will be considered as unauthorized use of a foreign vehicle with all consequences.

Additional Terms for Van Rental Groups:

Vehicle overload:
Vehicles in categories M, N are N1 vehicles, ie their total mass must not exceed: for category M 3000 kg, which means that the mass of the load must not exceed 1080 kg. For category N, the permissible weight is 3500 kg, which means that the load must not exceed 1365 kg. In the event of a congestion, the Client has violated Payless's terms and must pay a contractual penalty of EUR 3,000 plus a claim for damages.

More details:

Payless is not responsible for the property of the client and for items left in the car.

VAT is not refundable.

Payless reserves the right to change rental conditions.

Charges and liquids that need to be added during vehicle use are not included in the rental price of the vehicle:

- washer water

- water to cooler / coolant

- engine oil

- adblue

Every vehicle is checked by a technician before the rental begins, refills are added.

Important Notice:

In the case of renting for business entities, the client has the possibility to deduct VAT.

Payless reserves the right to make changes.