Cookie Policy

General information

Payless uses cookies. A cookie is a small text file stored by your browser that allows you to keep track of information between web pages and browser sessions. Payless uses several host domain cookies generated and used by Payless and some other cookies generated on our site by third parties. They allow us to remember every part of your booking as you navigate through the site, remember customer data, and view the content based on your choices and directions. They also help us understand user behavior within our site, which means we can create a better experience for you.
Cookies can only retain text that is always anonymous and usually encrypted. Payless will never store any personal information in a cookie.

What are cookies?

Cookies are small text files generated by websites you visit that store session data for later use within the site. This data allows the site to keep your information between pages and also analyze how you interact with the site.
Cookies are safe - they can only store information that is provided by the browser, which is the information that the user puts in the browser or is included in the page request. I can't run the code and can't use it to access your computer. If a website encrypts information into a cookie, only that website can read the information.
There are two different types of cookies: session cookies and persistent cookies. They are used for different things and contain different information.
Session cookies contain information that is used within the current browser session. These cookies are automatically deleted when you close your browser. There's nothing left on your computer for the time you spend on the site.
Persistent cookies are used to store information that is used between visits. This data allows sites to recognize that you are a returning customer and respond accordingly. Persistent cookies have a lifetime determined by a website that can be from a few minutes to several years.

Why use cookies?

Cookies are used by the site to maintain your location while you are browsing, tracking your booking information, and being signed in. They are used to display relevant products on your way.
Web analytics cookies from our Google and Adobe partners allow us to track consumer site interactions. This also provides us with valuable insights to improve the site and the products and services we offer.
We also work with partners who identify foreign cookies that are then used by advertisers at other sites to provide you with appropriate and relevant advertising based on your browsing history. These cookies do not store personal information that other sites can use to identify you. They are based purely on browsing history.

Turn off and clear cookies

All web browsers allow you to limit the behavior of cookies or turn off cookies in your browser settings or options. Steps to do this are different for each browser. See your browser's Help menu for instructions.
You can also view cookies on your computer through your browser and delete them individually or all at once.
Cookies are just text files, so you can open and read them. The data within them is often encrypted or is a numeric key that corresponds to a web session, so they often make no sense to anything but the website that wrote them.
If you turn off cookies, Payless will not be able to make a reservation. Turning off cookies will also impact your site tracking, but will not prevent the analysis code from detecting your visit.

What cookies does Payless create?

Session cookies marked by Payless include data used by the web server hardware by which the server processes your session, your authentication status (against Payless customer database), and your booking details.

Permanent cookies created by Payless are used by our technology partners, Adobe, Maxymiser, and Google. They are used to distinguish users returning to the site from new customers. Stored information is used to show you good ads on other sites in our name. Deleting these files will not affect your experience or functionality of the Payless website.

Technology Partner Cookies

Adobe SiteCatalyst

Payless has partnered with Adobe Site Catalyst for web analysis and customer travel analysis. The data we collect allows us to improve the location, infrastructure, products and services where our customers look, when and what they see. Adobe writes persistent cookies and session cookies. Cookies do not store personal information. Deleting or disabling these cookies will not restrict site functionality.

Oracle (Estara and ATG)

Payless has partnered with Oracle to provide "Click to Call" and "Click to Chat" functionality that allows the customer to talk to a representative in our contact center if the site recognizes that they have a page problem. Oracle writes persistent cookies and session cookies. Cookies do not store personal information. Deleting or disabling these cookies will not limit the site's functionality.

Google

Payless has partnered with Google for web analysis and advertising. The cookie data will tell Google which sites, products and services you have visited and will allow you to find suitable ads. Google writes permanent cookies and session cookies. Cookies do not store personal information. Deleting or disabling these cookies will not limit the site's functionality.

Maxymiser

Payless has partnered with Maxymiser to test or test different page layouts and features. A cookie ensures that your site experience is consistent, even though we are testing on certain sites. Maxymiser writes permanent cookies and session cookies. Cookies do not store personal information. Deleting or disabling these cookies will not limit the site's functionality.