General Terms and Conditions of Car Rental

Pick-up date
08 30 change by select
Drop-off date
08 30 change by select

The Lessor hereby leases to the Lessee, on the basis of all the conditions and agreements stated here, the vehicle specified in the Vehicle Lease Agreement document (hereinafter referred to as the "vehicle"), and the Lessee accepts this vehicle for lease and undertakes to pay the agreed rent to the Lessor.

The lessee declares that:

1. The lessee received the vehicle in the condition according to the Vehicle Acceptance Protocol, in order and in good condition, and returns this vehicle together with tires, tools, vehicle documents, accessories and equipment in the same condition (normal wear and tear is assumed, but with the exception of excessive wear caused by incorrect handling of the vehicle) to the agreed place specified in the Vehicle Lease Agreement document and on the date specified in the Vehicle Lease Agreement document, unless the Lessee requests an extension to which the Lessor agrees.

2. The lessee undertakes not to use (operate) the vehicle as follows:

a) for transporting goods in violation of customs regulations or in any other illegal way;

b) to transport passengers or property for remuneration (direct or indirect);

(c) to drive or tow any vehicle or trailer;

d) within automotive (motor) sports events;

e) drivers under the influence of alcohol or drugs;

f) by any person other than:

i)   The Lessee or any other person(s) designated or employed by the Lessee, approved by the Lessor, and who is at least 25 years old at the time of the rental (in case of failure to meet the required age for an individual category, the Lessee may request an exemption for a fee in accordance with the valid price list of fees), meets required prerequisites and has held a valid driver's license for at least one year; or

ii) in the event of a breakdown or accident, the vehicle may be driven by a motor vehicle repairer, provided that he meets the required prerequisites and has the appropriate license (and driver's license)

g) outside the list of permitted countries specified by the Lessor.

h) for the transport of cargo, unreasonably polluted things, animals

3. The Lessee is fully and unconditionally responsible for the fact that, on the basis of this contract, he is obliged to pay the Lessor:

a) fee for kilometers traveled, calculated using the rate specified in the Vehicle Lease Agreement document, for the km traveled by the vehicle until the return of the vehicle (the number of km traveled by the vehicle will be determined after reading the data on the speedometer installed by the manufacturer; in the event of a speedometer failure, the fee for traveled kilometers calculated on the basis of the distances covered during the trip according to the car map);

b) fee for the period of use of the vehicle, fee for accident insurance and supplementary insurance (if ordered), fee for protection against theft (if ordered), personal accident insurance (if ordered) and various other fees using the rate specified in the Contract document about renting a means of transport;

c) an additional fee for one-way rental (if relevant), as stated in the Vehicle Rental Agreement document, or if the vehicle is parked elsewhere than at the agreed place of its return without the written consent of the Lessor, as well as a fee continuously determined by the Lessor for km traveled from the place of rental to the place where the vehicle is parked;

d) all fines and court expenses related to parking, traffic violations, other violations against the law or by any action in violation of the law, imposed on the rented vehicle, against the Lessee, another driver or the Lessor since the return of the vehicle, except in cases where this happens due to the mistake of the Lessor;

e) reimbursement of the Lessor's costs for extrajudicial and judicial recovery of payments from this contract in the event of their delay

f) the Lessor's costs incurred for the compensation of damages caused to the provided vehicle, regardless of who caused them, regardless of the group to which the vehicle belongs; as well as the lost profit calculated using the daily rate indicated on the opposite page, which the lessor lost due to the inability to use the vehicle; the Lessor's costs for replacing the vehicle in the event of its theft; However, in the event that the Lessee fulfills all the conditions of this contract, especially according to point 4., his responsibility for such costs:

i) does not exceed the amount of liability specified in the document Contract for renting a means of transport for the occurrence of one insurance event; a

ii) will be limited to the corresponding difference between the damage not covered by accident insurance and the damage caused to the rented vehicle. Vehicles (if the Lessee has purchased accident insurance in advance) within the insurance conditions agreed between the Lessor and his insurance company.

g) the cost of fuel consumed during the rental, together with the fee according to the current price list for refilling fuel, which is currently applied by the Lessor.

h) applicable local taxes (if applicable) payable in connection with the above items.

i) interest on late payment in the amount of 12.5% per annum of the amount due of any monetary obligation from the day not following its due date until payment, in case of non-fulfillment of the lessee's obligations under this contract properly and on time

j) a contractual penalty in the amount of 0.1% per day of the amount due of any monetary obligation from the day not following its maturity until payment, in case of non-fulfillment of the tenant's monetary obligations under this contract properly and on time

k) a contractual fine in the amount of EUR 30.00 per day from the day following the day designated for the fulfillment of the obligation until fulfillment, in case of non-fulfillment of the lessee's non-monetary obligations under this contract properly and on time

l) a fee for not taking over the vehicle on the day of the reservation in the amount of 50% of the total rental price of the reservation

m) fee for cancellation of the reservation in the amount of 30% of the total rental price of the reservation

4. The Lessee further agrees to protect the interests of the Lessor and its insurance company in the event of an accident, loss or damage to the vehicle by:

a) finds out the names and addresses of interested parties (participants) and witnesses;

b) does not acknowledge his responsibility or guilt and does not give money to any interested person or persons;

c) does not leave the vehicle without taking care of its adequate security and securing;

d) will inform the nearest Payless branch by phone, even in case of minor damage; and further fills out an incident (accident) report for the Lessor within 24 hours;

e) always notify the police immediately even in the case of minor damage or an injured person;

f) does not leave the scene of the accident before the arrival of the police patrol

g) will prevent damage by parking the vehicle only in places that are safe, if possible priority in guarded parking lots and parking areas

In the event that the lessee does not proceed according to point 4, he is responsible for the damages caused in full, regardless of the purchased insurance, as indicated in the Vehicle Lease Agreement document. At the same time, the Lessee is aware that any coverage according to the purchased insurances as indicated in the Vehicle Lease Agreement document is conditional on the coverage of these risks by the Lessor's insurance contract with his insurance company. In the event that the damage caused is not covered by the insurance contract, the Lessee is fully responsible for the compensation of the damage to the Lessor, regardless of the purchased insurances, and is obliged to pay the lessor all the damage caused to the rented vehicle, or in connection with the vehicle.

Both contracting parties have agreed that in addition to the actual costs, the price list published on the Lessor's website or specialized calculation software, commonly used by insurance companies to calculate the costs of repairs, can be used to calculate the damage to the vehicle, and this calculation fully replaces proving the actual costs of repairing the vehicle.

5. Should the Lessee purchase personal accident insurance (PAI) by confirming the "I accept" box in the Vehicle Lease Agreement document, he will receive coverage based on the insurance conditions agreed between the Lessor and his insurance company.

6. The Lessee hereby releases and discharges the Lessor from any and all liability for loss or damage to any property (including related costs) that would have been left, stored or transported by the Lessee or any other person in or on the vehicle before returning the vehicle to the Lessor or after returning the vehicle to the Lessor. The lessee is obliged to act in such a way as to prevent damage to the vehicle to the maximum extent possible, related to the theft of the vehicle or items in the vehicle.

7. Since the Lessor will take all precautionary measures and make every effort to prevent losses or damages caused by the fault or mechanical failure of the vehicle and other subsequent losses or damages, it will not be responsible for any such losses or damages.

8. In the event that the Lessee violates any of the conditions and agreements mentioned here, the Lessor may take away the vehicle from him without notice and for this purpose may enter the premises where the vehicle may be located and take it, while the Lessee will be responsible for all actions .

9. If the Lessee wants to pay by credit card or payment card based on the invoicing instructions stated in the Vehicle Lease Agreement document, then the Lessee's signature in the Vehicle Lease Agreement document constitutes an authorization for the Lessor to calculate the final total fees, including fees due as a result of theft or damage to the vehicle, and charge them to the Lessee's account at the institution that issued the said card. The exchange rate to be used for any currency conversion shall be decided with finality by the Landlord.

10. Any additions or changes to these terms and conditions will be invalid without the written consent of both parties.

11. The contracting parties have agreed that the rights and obligations arising from the Contract will be governed by the provisions of the Contract and its terms and conditions and lease arrangements (General Business Terms) and the provisions of Act No. Act No. 513/1991 Coll. Commercial Code as amended, or binding legal act of the European Union.

12. If the lessee returns an excessively dirty vehicle, the lessee is responsible for damages related to the washing and cleaning of the vehicle, which are not marked on the acceptance protocol in the "Vehicle at pick-up" section, even after the physical handover of the vehicle until the vehicle has been checked by the lessor. The lessee also undertakes to return the vehicle at the Lessor's branch in the presence of an employee of the Lessor, so that any damage to the vehicle can be documented. If the Lessee returns the vehicle without the presence of an employee of the Lessor, he is responsible for any damage that is found when the vehicle is inspected by the Lessor's employee and agrees without reservation to charge compensation for such damage.

13. The Lessee acknowledges that the vehicles can be monitored with a GPS monitoring system within the legitimate interests of the Lessor.

14. If the Lessee purchases S-CDW, i.e. accident insurance, supplemental insurance with reduced co-payment or zero co-payment, the same conditions apply to him as stated in point 4 of this document.

15. The lessor reserves the right to debit the lessee's account with the institution that issued the said card with a guarantee for the vehicle in the amount determined by the lessor, which means that the lessee will not be able to dispose of this amount for the duration of the lease.

16. Payless vehicles are non-smoking. If the lessee violates any of the rental conditions while using the vehicle, Payless reserves the right to charge a fee based on the valid price list listed on the paylesscar.sk website in the fees section.

17. The lessor and the lessee have agreed that, except for those disputes in which Act no. 244/2002 Coll. The Arbitration Act (hereinafter referred to as the Arbitration Act) expressly excludes, they will resolve mutual disputes that have arisen or will arise in connection with this contract in arbitration proceedings according to the provisions of the Arbitration Act and the substantive law of the Slovak Republic before the arbitrator JUDr. Milan Vojtek, with registered office at Jilemnického 30, 036 01 Martin, Slovak Republic, or before another arbitrator or arbitration court in the territory of a member state of the European Union designated by JUDr. Milan Vojtek, with registered office at Jilemnického 30, 036 01 Martin, according to the procedure specified in § 8 par. 1 ZoRK (agreed method of determining the arbitrator). Proceedings will be in writing according to the Slovak legal order, according to the Rules of Procedure of the ARBITRÁŽ Court of Arbitration (in the case of a decision by an arbitration court), or the Rules of Procedure (in the case of a decision by an arbitrator) published on the website www.arbitraz.sk and in commercial disputes according to the principles of justice (§ 31 paragraph 4 ZoRK). In cases governed by § 22a ZoRK, the motion is not served on the opposing party.

18. An integral part of the Lease Agreement is the document Processing data and information about the lease, which regulates the conditions for processing personal data in the lessor's information system. If the vehicle is handed over later than agreed upon in the contract, without the lessor's prior consent, Payless reserves the right to charge a fee in the amount of the next day's rental and a late fee in the amount according to the valid price list for each day or for each day started.

19. Any damage to the interior is not covered by the agreed insurance. If there is damage to the interior of the vehicle, the lessee responsible for the damage is charged the actual damage compensation in the amount of the price of the part and the service operation. In the event that the amount for the repair of any damage to the vehicle exceeds €4,000, the lessee will be charged a co-payment of 15% of the damage caused. Fees or any estimates of damage repair calculations are sent to the customer after the proper end of the lease, no later than within 10 working days. The exception is vehicles that cannot be driven after a traffic accident, which will be taken to the service center immediately.

20. PAYLESS reserves the right to repair the vehicle in a time that will reduce the length of the repair interval as effectively as possible so that the vehicle is taken out of service as quickly as possible. The customer has the right to request the repair of the vehicle immediately after quantifying the damage. In this case, the customer is charged a standing fee in the amount of 70% of the current rental value during the entire length of the service interval and decommissioning of the vehicle due to the repair of the given damage.

21. The
 Lessee agrees and takes note of the vehicle rental conditions, which are modified on the Lessor's website in the Vehicle Rental Conditions section.

Valid from 01.01.2019

United Rental Group, s.r.o. is an independent Payless System Licensee.